Returns & Exchanges
At ASEREJE, we want you to feel confident in every piece you wear; if your purchase isn't a perfect fit, you can return or exchange it within 30 days of delivery. All items must be in their original, unworn condition with tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely pack the fashion pieces in their original packaging, ensuring all designer tags and hygiene seals remain intact.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your new exchange size within 5-7 business days.